At eventplanner.net, we are committed to ensuring a safe and trustworthy platform for event planners and businesses. To achieve this, we employ checks on both messages and reviews. Here's why we do it and how it benefits you:

Why do we check messages?

We review initial messages sent through our platform to safeguard our community against spam, fraud, and other malicious behaviour as mentioned in our privacy policy. These checks are carried out using a combination of advanced algorithms and manual review. Here's how this process helps you:

• Spam and fraud prevention: We aim to filter out spam messages and block fraudulent attempts before they reach your inbox. This reduces the chances of encountering irrelevant or harmful communication, but it's important to note that we can't catch everything. As such, it remains the recipient's responsibility to assess the legitimacy of any messages they receive carefully.
• Community safety: We aim to create a secure environment for event professionals and businesses to connect and collaborate.
• Service integrity: Reviewing initial messages ensures that interactions on our platform are professional, relevant, and in line with our community standards.

Please note that we only check initial messages. Once communication continues between users, we do not monitor further exchanges. While we take great care in detecting and preventing malicious communication, it's still your responsibility to verify the legitimacy of any business interactions.

Why do we check reviews?

Reviews play a crucial role in maintaining trust and transparency on our platform. To ensure the authenticity and value of reviews, we check them for:

• Spam Detection: We remove fake reviews or reviews written to manipulate ratings.
• Authenticity: All reviews are verified to ensure they come from genuine users with real experiences.
• Constructive feedback: We review the content of submissions to ensure that reviews are worded respectfully and constructively. Negative reviews must focus on providing honest feedback, not personal attacks.

This process aligns with our Terms of Use, which outlines the standards reviews must meet to ensure a fair and transparent system for all users.

How we check messages and reviews

We use cutting-edge technology alongside manual reviews to maintain the platform's integrity. While our systems are highly effective, no process is foolproof. This is why we encourage users to remain vigilant and follow safe practices when engaging with others on the platform.

Your role in the process

While we do our part to keep the platform secure, we also encourage you to take precautions:

• Keep communication on the eventplanner.net platform: communicating through eventplanner.net significantly reduces the risk of fraud by allowing us to monitor for suspicious activity, it's important to remain vigilant as no system can guarantee 100% protection.
• Verify before you commit: Always verify the legitimacy of a business, user, or offer before making any financial commitments.
• Report suspicious behaviour: If you encounter any suspicious activity, report it to us immediately.

By ensuring genuine and trustworthy messages and reviews, we aim to create a space where event planners, venues and event businesses can collaborate confidently. At the same time, we respect your privacy and never use these checks for third-party marketing purposes or sell your data.